Instructions and Support.

With a little practice and the right technique, a single person can set up and take down smaller folding tents. However, it’s especially quick and easy with two people. Setting up and taking down large folding tents requires two people.

Thanks to the practical scissor system and the fact that the folding tent roof is already attached to the frame, setting up our folding pavilions is particularly easy. All steps are clearly explained in the included instructions and can also be viewed in our setup video.

It goes up especially quickly with two people. However, Pro-Tent folding tents can also be set up by a single person.

Our folding tents are designed so that they can generally be set up and taken down without tools.

Thanks to their convenient packed dimensions, most Pro-Tent folding tents fit in a standard passenger car. We’d be happy to provide you with detailed information about the packed dimensions of our various models in a personal conversation. Our folding tents also come with a practical carrying bag featuring extra-quiet wheels.

Only high-quality materials are used in the manufacture of Pro-Tent folding tents, ensuring maximum stability. For example, the frame is made of aluminum, which is particularly lightweight and thus contributes to the tent’s low overall weight.

The side walls and roof of our folding tents are made of tear-resistant polyester fabric with a PU coating on one side. All fabrics are UV-stabilized, dimensionally stable when wet, flame-retardant (B1), and 100 percent waterproof.

Aluminum has many advantages over steel in the construction of folding tents. For one thing, the material is significantly lighter, making the entire folding tent structure lighter; for another, it doesn’t rust. This is just one of many reasons for the durability of our folding tents.

If you take proper care of it and handle it with care, a Pro-Tent folding tent frame can last almost forever. Many of the first Pro-Tent folding tent frames are still in use even after 30 years. Depending on usage and maintenance, the fabric components (roof and side walls) generally last between 5 and 15 years.

To put it simply, the answer is: Quality comes at a price. It starts with the materials used. For example, aluminum—which is used in most brand-name folding tents—is stronger than steel. The fabrics also differ significantly. While many budget models are no longer “waterproof” after just one season, the tear-resistant, UV-stabilized fabrics of Pro-Tent folding tents remain watertight even after years of use. Plastic components such as corner connectors and joints—which are constantly subjected to high stress in a folding structure—are reinforced with fiberglass at Pro-Tent, making them extremely sturdy and exceptionally durable. In many cases, you can tell whether a tent is truly high-quality right after the first outdoor season. Cheap imports usually don’t survive the first year after being set up and taken down multiple times.

Pro-Tent folding tent and trade show booth systems are high-quality, durable brand-name products. However, should a repair be necessary, in most cases you can fix our systems yourself in just a few simple steps. To help you with this, we offer a spare parts service, repair instructions for each model, and telephone repair support. A repair kit is available for damaged fabric, consisting of liquid plastic and fabric in the same color as the roof or fabric wall. If you need help with the repair, our staff will be happy to assist you. In this case, please simply contact our service number at +41 (0)55 220 28 00.

Do not hang heavy objects (e.g., clothes racks) from the roof rails. You can prevent excessive strain from snow and water bags by properly tensioning the roofs during setup. Use stabilizing weights in windy conditions, and the Pro Tensioning Set in stronger winds. If a storm hits, fold up the tent.

When used outdoors, it’s important to secure folding tents properly. The matching, stackable weight plates and the Pro-Tent guy line set provide the ideal solution for securing them.

If it is properly anchored, a folding tent will theoretically remain standing up to wind force 8. Damage is likely in stronger winds. In any case, organizers of outdoor events should keep an eye on the weather conditions. For safety reasons, it is recommended to take down the folding tent in a timely manner.

Pro-Tent’s folding tents are suitable for outdoor use all year round. They are sturdy enough to withstand rain and wind. However, for safety reasons, the folding tent should be taken down in stormy weather.

Safety is our top priority in the development of our products. That is why we work exclusively with fabrics that are flame-retardant (difficult to ignite) and B1-certified.

Pro-Tent offers a wide variety of side panels: standard walls, walls with panoramic windows, various types of walls with a door, half-height side walls, and so on. And, of course, we also offer custom-made and special-order roofs and walls.

With the Pro-Tent MODUL4000 and the Pro-Tent 5000, the side walls are inserted into a groove using a piping system. This looks perfect and provides a windproof and privacy-sealed finish. On the Pro-Tent 2000, the side walls are attached in the conventional manner using Velcro strips. This attachment method is also available as an option on the Pro-Tent MODUL 4000 and Pro-Tent 5000 models.

The roofs and side walls of Pro-Tent tents can be easily cleaned at any textile laundry. Important: The fabrics must be washed at a maximum temperature of 30 °C to prevent damage to the water-repellent polyurethane coating.

As standard, we use a very high-quality, tear-resistant 250-denier polyester fabric.

Generally speaking, the quality of the fabric has little to do with the fineness of the thread. Our 250-denier fabric is high quality and, thanks to its light weight, is ideal for a folding tent. The 250-denier fabric also looks sleeker and more elegant than the thicker version. Nevertheless, we also offer 500-denier fabric in all fabric colors.

As a manufacturer with our own printing and sewing facilities, we are able to customize roofs and side walls to fit third-party frames as well. Please contact us so we can review your request.

There are actually several counter options available for Pro-Tent folding tents: the Orchid Counter, the Aluminum Folding Counter, and the Desk Module. All models can be set up and taken down in just a few simple steps and, just like the side walls and roof, can be printed on.

The best promotional item is your folding tent itself, because you can have the roof and side walls printed exactly as you wish and in your corporate design. In addition, you’ll receive a variety of promotional items, such as flags, banners, etc.

For the MODUL 4000 and 5000 models, the practical carrying case is included with the purchase.

Of course, you can also equip your folding tent for use on cold and dark fall and winter days. You can get light and warmth from our lighting systems and radiant heaters.

The number of radiant heaters you need depends on the size of your folding tent and whether the side walls are attached or not. Since one radiant heater covers about 10 to 16 square meters, one heater is usually sufficient for a 3 x 3 m folding tent. For a 4.5 x 3 m folding tent, we recommend two heaters to ensure optimal warmth throughout the entire space.

The number of LED spotlights you need to light your pavilion depends on its size. Allow for one or two spotlights per 10 square meters of floor space—depending on how brightly you want the tent to be lit.

Yes, we print and assemble the tents in our own printing and sewing facilities. Thanks to the ability to print over the entire surface of the side walls and roof, you can let your imagination run wild when it comes to design.

Our in-house print shop offers three different printing methods: sublimation printing, thermal transfer printing, and screen printing. We’d be happy to advise you on the options and benefits.

All folding tent canopies and side panels printed by Pro-Tent are weather-resistant and therefore suitable for outdoor use.

When designing the side walls and the roof, various factors—such as resolution and color space—must be taken into account (depending on the selected printing method). You can find an overview of the specifications in our data sheets on sublimation printing, thermal transfer printing, and screen printing. If you have any further questions, our graphics department will be happy to assist you.

When selecting photos for the design of the side walls and roof, there are various points to consider (depending on the chosen printing method). You can find an overview of the technical details in our data sheets on sublimation printing, thermal transfer printing, and screen printing. Still have questions? Our graphics department will be happy to assist you.

Since there are numerous folding tent variations and customization options, your folding tent will be configured during a personal consultation. This can take place in person or over the phone. If you’re interested in a folding tent from Pro-Tent, we’d love to hear from you—please give us a call or submit a contact request as a first step. A Pro-Tent representative will then get in touch with you shortly to discuss your preferences and needs and go over the available options with you.

Generally, all tents are available immediately from stock. Delivery times may vary for special requests or printed tents. We’d be happy to provide you with exact details during a personal conversation.

Yes, we offer a replacement parts service for all models.

You have a five-year warranty on the frames of our folding tents and a two-year warranty on the fabric components.

Do you need a professional folding tent for just one or a few events? You can also rent pavilions from Pro-Tent. We’d be happy to refer you to the nearest partner upon request.

Pro‑Tent generally ships to every country in the world. Pro‑Tent GmbH is responsible for EU countries, while Pro‑Tent AG handles all other countries. Delivery times and costs may vary depending on the country.

All currently available Pro-Tent folding tent models, as well as previous generations, are based on the patent held by company founder Heinz Stöckler. Pro-Tent has been on the market with professional folding pavilions for about 30 years and continues to regularly refine its innovative folding tent system.

Pro-Tent is the inventor of folding tent systems. Thanks to our expertise and numerous innovations, many of our products are unique. One example is the omega profile with system grooves. It ensures particularly taut side walls and high tent stability.

The Pro-Tent MODUL 4000 and Pro-Tent 5000 folding tent frames are manufactured at a Swiss production facility that employs people with disabilities. The other frames are manufactured in Europe.

High-quality materials and meticulous craftsmanship are essential for reliable performance and long-lasting durability. Of course, this comes at a price. The value for money is, of course, excellent across all our products—and that’s what matters most to us and our customers.

Yes, Pro-Tent is a manufacturer and produces all of its folding pavilions in-house.

Of course, you can see the quality of our products in person before buying your folding tent. Visit us at our showroom (Rütli, Switzerland). Our staff would also be happy to demonstrate our products right at your location—anywhere in Germany and throughout Switzerland. Thanks to this service, at Pro‑Tent you’ll know exactly what you’re getting even before you buy—unlike with most other online retailers in this industry.